Field service management (FSM) is an efficient system for managing site workers and their resources. Globe3 Service ERP software aids organizations in managing and optimizing their field service operations. Our system offers a variety of features and tools to assist businesses in scheduling, dispatching, and tracking their field service technicians, as well as managing inventory, billing, and customer relationships.
– Ticketing Function
– Appointment Listing
– Mobile App Tracking (Location, Availability, and Status)
– Service Calendar Schedule
– Field Service Checklist & Report
– Service Contract, Service Order and Service Record
– Attached Supporting Document
– Recurring Billing Tracking
– Dashboard for Company and Technicians
– Real-Time Reports
– Finance & Accounting Management
– CRM Modules
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We offer real-time visibility and transparency into field service operations to track the location, availability, and status of field technicians. This improves response times and increases customer satisfaction. Additionally, our automatic dispatch feature ensures that the right technician is sent to the right location at the right time. Our work order management streamlines the process of creating, assigning, and tracking service orders.
Benefits of Globe3 Service & Maintenance Software:
Real-time visibility and transparency:
To provide real-time visibility into the location, availability, and status of field technicians. Thus, improving response times and increasing customer satisfaction.
We automate many of the tasks and processes involved in managing field service operations, saving time and reducing the risk of errors.
Work order management:
Users can create, assign and track service orders to streamline the process of managing field service operations.
This includes tools for tracking inventory and helps businesses to ensure that they have the right parts and materials on hand when they are needed.
Billing and financial management:
Essential finance functions like managing warranties, contracts, and invoices, which help businesses to streamline their billing and financial processes.